Last Updated: October 6, 2025
At exteriorpaintingportland.com, also referred to as "exteriorpaintingportland.com," "we," or "us," your privacy matters to us.
This policy outlines what information we collect, how we use it, who may receive it, and what choices you have. By visiting exteriorpaintingportland.com or any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- From our ads and apps on third-party sites when they link to this policy
It does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, referring pages, and exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Verification details for service requests and fraud screening
- Analytics and advertising data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Remember your preferences and activity
- Measure how the site performs
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you disable them, some features may not function properly.
Third parties may also place cookies on your device, and we do not control those cookies.
Interest-Based Advertising
We may partner with other companies to display ads that match your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our services and Website
- Handle and complete your service requests
- Connect you with service providers that fit your request
- Communicate with you about requests, updates, and support
- Personalize your experience and our marketing
- Conduct analytics, research, and product development
- Identify, prevent, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in the following situations:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and our business, such as providers for analytics, security, payments, support, and marketing.
They may access personal information only to carry out work on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you submit, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may handle it under its own privacy policy.
Your Choices
- Do not provide information: You can view public pages without sharing personal details, but we cannot process service requests without that information.
- Marketing emails: Use the unsubscribe link in our emails. This will not stop messages from providers with whom we shared your request.
- Cookies: Adjust cookie settings in your browser or use the opt-out links listed above.
Access and Control
You may request to:
- Review the data we hold about you
- Fix inaccurate information
- Delete data, where legal or operational obligations allow
- Raise concerns about how we use your data
Please use the contact options in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- Why the data is being processed
- Legal requirements
- Whether the purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is transmitted over SSL. Even so, no method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
The Website is not meant for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared information
- Specific pieces of personal information we have about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as a "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercised your privacy rights.
Verification
We verify requests before responding. Requests that are unverified or excessive may be denied.
How to Submit a Request
Use the contact methods below and write "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent has permission to act for you.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing purposes during the prior calendar year.
Send a written request that includes "California Shine the Light" in your message.
Visitors Outside the United States
The Website is designed for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you keep using the Website after changes are posted, that means you accept the updated policy.
How to Contact Us
Portland Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
